PRIVACY POLICY
Effective Date: 15 October 2024
At Legendary Fruits and Vegetables (LFAV), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, sign up as a member, interact with our community, or make a purchase from our online store. By using our website, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect personal information when you interact with us through various means, including:
1.1 Information You Provide to Us
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Account Registration: Name, email address, username, password, and other registration details.
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Purchases: Billing and shipping information, payment details (processed securely by third parties).
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Community Participation: Comments, posts, and other content contributed in forums and social areas.
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Newsletter Sign-up: Email address and communication preferences.
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Customer Support: Information provided when you contact us for assistance.
1.2 Automatically Collected Information
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Device Information: IP address, browser type, operating system, and device identifiers.
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Usage Data: Pages visited, time spent on the website, and referral sources.
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Cookies and Tracking Technologies: See Section 7 for more details.
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
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Provide and manage your access to our website, community, and online store.
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Process transactions and deliver orders.
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Send newsletters, promotions, and updates (with your consent).
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Respond to inquiries and provide customer support.
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Monitor community interactions to maintain safety and enforce our policies.
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Analyze website usage to improve user experience and services.
3. DISCLOSURE OF INFORMATION
We do not sell your personal information. However, we may share it with:
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Print-on-demand providers for order fulfillment.
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Service providers, including Wix, to deliver services on our behalf.
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Law enforcement or government agencies when required by law.
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Other users in public forums, if you share content or comments.
4. DATA RETENTION
We retain personal data only as long as necessary to provide services or comply with legal obligations. After the retention period, your data will be securely deleted or anonymized.
5. HOW WE PROTECT YOUR INFORMATION
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure. Users are encouraged to keep their passwords confidential.
6. YOUR RIGHTS AND CHOICES
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Access and Correction: You can request access to your data or correct inaccuracies.
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Deletion: You may request deletion of your personal data, subject to legal obligations.
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Withdraw Consent: Opt out of newsletters or marketing emails at any time.
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Account Deactivation: Contact us to deactivate your account.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to enhance your browsing experience and for analytics, personalization, and advertising.
Types of Cookies We Use:
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Strictly Necessary Cookies: Essential for site functionality.
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Analytics Cookies: Track website usage and performance.
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Functional Cookies: Store user preferences.
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Advertising Cookies: Deliver relevant ads based on your interests.
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Third-Party Cookies: From external providers like social media platforms and payment processors.
You can manage cookies through your browser settings. See our Cookie Policy.
8. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies when interacting with them.
9. COMMUNITY INTERACTIONS
Content shared in public forums and community spaces is visible to other users. Please be mindful of what you share and avoid posting personal or sensitive information.
10. CHILDREN'S PRIVACY
Our website is not intended for children under the age of majority without parental consent. If we discover we have collected personal data from a child without consent, we will delete it promptly.
11. BUSINESS TRANSFER OR CHANGE OF OWNERSHIP
In the event of a merger, acquisition, bankruptcy, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. If this occurs, we will notify you and provide choices regarding your data. The new owner will be required to follow this Privacy Policy or provide notice of changes.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any significant changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the website constitutes acceptance of the updated policy.
13. DATA BREACH NOTIFICATION
In the event of a data breach that compromises your personal information, we will:
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Notify you promptly if there is a risk to your data.
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Report the breach to relevant authorities, as required by law.
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Take steps to mitigate the breach and prevent further incidents.
14. DATA STORAGE AND INTERNATIONAL TRANSFERS
Our company is hosted on the Wix.com platform, which provides the online tools to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and applications, which are hosted on secure servers protected by a firewall.
15. USER DATA ACCESS REQUESTS
Residents of the European Union (GDPR) and California (CCPA) have the following rights:
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Access: Request access to personal data.
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Deletion: Request deletion of personal data.
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Data Portability: Receive a copy of your data in a portable format.
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Non-Discrimination: Exercise your rights without discrimination.
To exercise these rights, contact us at [Your Contact Email].
16. THIRD-PARTY PAYMENT PROCESSORS
All payments are processed through Wix.com’s direct payment gateways, which adhere to PCI-DSS standards set by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards ensure secure handling of payment information by our store and its service providers.
17. ACCOUNT DELETION AND DATA RETENTION POLICY
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Account Deletion: Submit a request to [Your Contact Email] if you wish to delete your account.
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Retention Period: Certain data may be retained for legal or business purposes, even after account deletion.
18. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Legendary Fruits and Vegetables (LFAV)
Alberta, Canada
Email: SUPPORT@LFAV.NET